“...it can be done in inductions, but they're still moving to that portal because a lot of organisations are now either hybrid or remote. And so, it's not as easy as just kind of raising your hand or watching what you know Tom does and how he that he fills out a procedure or whatever it is. People need to be able to be empowered to work independently..”

“Usually when the business stops growing, it's my fault. And sometimes it's not that comfortable to admit that. But the truth is, if you want to get great talent to follow you, you have to be a great leader.”

“You can't delegate successfully, if you haven't followed tip number one, documenting, right. If you don’t that, you're going to spend hours on calls, trying to explain things to people..”

“Too many people spend money, they don't have, to buy things they don't want, to impress people they don't like.”

“Time is always moving forward, tomorrow is going to come whether you want it to or not. And so, you need to be aware of that and you need to plan for it.”

“I believe human beings are built for growth. We're like elastic bands, you know, we're built to be stretched. It takes two things, it takes a mentality, to want to do that to want to put yourself out of a comfort zone.”

“Drama kills deals, and this isn't a big one. It can mean drama in terms of not taking care of some of the stuff we read for instant number one, you know, a financial misstep...”

“I think that there is some freedom and some flexibility there. And your staff members need to know, okay, my boss is available at this time. And you also need to know from your staff when they’re available…”

“So don't discount that just because I'm learning how to negotiate today that this is one and done. It can really serve you for your life on all of your career discussions…”

“A personal brand is exposure, like repeated exposure to someone and what they post online, really sets the perception that other people have of you. So, you don't control what people say about you, but you can curate that perception.”

Release the outcome, you have the right to action, you do not have the right to the results of your action.

“You have got to get engaged where you're passionate.”

“You do actually need to know who to contact and know how to find the right support. And whether it is the right legal professional, or whether it is finding a mediator, or whether it is going to your business coach as the first step to find someone to be referred to. Knowing your first steps and finding the right support is really key…”

“I always work with my clients to help figure out what that problem is. And then let's spotlight it. Then when you think of an analogy of a spotlight, anything that's in the spotlight is brightened up, and you can see it crystal clear...”

“And because you've got no cash flow, you still can't leverage that… How many times have you heard people in their 60s, people in the 70s, say I'm asset rich, but cashflow poor?..”

“I think brutal focus is the key. So, you know, often when we start to think about a performance, one of the biggest questions people come and talk to me about is like, Oh, I'm trying to do so much. I have no time. I just I'm trying to figure out how to fit it all in…”

“There are victories to be found even within failures. Because failure is part of the process of learning and achieving success. And through trial and error. Life is one long, ongoing boxing match. Losing one round or failing at something does not make us a failure for our entire lives…”

“Third is vision. You know, there's a proverb that says, without vision, the people perish. We've got to cast a vision for what we're trying to accomplish. And so, while I tease people by saying what do you want to be when you grow up? There's a lot of truth to that…”

“Challenge yourself. Pick something that is so far outside of your lane, something you never thought you would do because it scared you and say no, I'm going to learn this.…”

“There is a famous saying isn't there, you always start out with the end in mind. And I guess that is very relevant to anyone listening to this podcast because we're all in business. I think that advice would flow through to even to all bricks and mortar businesses as well…”